Im Rahmen des Markterschließungsprogramms des Bundesministeriums für Wirtschaft und Klimaschutz (BMWK) organisiert enviacon International in Kooperation mit dem Bundesministerium für Wirtschaft und Klimaschutz (BMWK) vom 4. bis 7. November 2024 …
Brigitta Bihari
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BPOBusinessCountriesEgypt
Driving Sustainable Impact: Xceed’s ESG-driven Approach to Impact Sourcing in the BPO Industry
by Brigitta Bihari 3 minutes readIn recent years, the Business Process Outsourcing (BPO) sector has witnessed rapid growth as companies prioritize outsourcing functions like customer service, accounting, and human resources to improve efficiency and reduce …
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BusinessCountriesEthiopiaICT services business newsNews and eventsStrategy and management
Boosting employment in Ethiopia – Hahu Jobs launched
by Brigitta Bihari 1 minutes readWith the introduction of HaHuJobs developed by Minab Technologies, Ethiopia welcomes a game-changing answer in a nation where unemployment is still a significant issue. Traditional job search methods often lead …
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BusinessICT services business newsIT businessMoroccoNews and events
“Artificial Intelligence: An Exponential Opportunity for Sustainable Development in Africa” conference
by Brigitta Bihari 1 minutes readOn July 22, Morocco and the United States co-hosted The Group of Friends on Artificial Intelligence for Sustainable Development’s event at the United Nations headquarters in New York. The conference …
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BusinessCountriesEgyptICT Sector Support InitiativesICT services business newsNews and events
Telecom Egypt and Nokia bring 5G to Egypt
by Brigitta Bihari 1 minutes read15th July, Nokia announced a new collaboration with Telecom Egypt to introduce 5G technology to Egypt. Telecom Egypt obtained the first five-generation (5G) license in Egypt earlier this year, and …
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BusinessIT businessNews and eventsPublications
9 active threat actors that currently target organisations in Africa
by Brigitta Bihari 1 minutes readAdvanced Persistent Threats (APT) groups are complex threat actors that carry out targeted assaults over long periods. These organizations are frequently driven by espionage, financial gain, or, in some cases, …
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BusinessICT services business newsNews and eventsStrategy and management
Patrick Johannson will be the new Head of Market Area Middle East and Africa at Ericsson
by Brigitta Bihari 1 minutes readEricsson appoints Patrick Johansson as its new Head of Market Area Middle East & Africa (MMEA) and Senior Vice President. Mr. Johansson, the Head of Business Control & Operations for …
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BusinessCountriesEventsICT Sector Support InitiativesNews and eventsOther countriesRwanda
Drone revolution in Africa: Kenya envisions itself in a crucial role
by Brigitta Bihari 1 minutes readAfrican drones are poised to take off, with Kenya at the forefront of the drone revolution. With the global Unmanned Aircraft Systems (UAS) market expected to reach $43 billion by …
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BusinessCountriesICT Sector Support InitiativesICT services business newsNews and eventsTunisia
The creation of the Digital African Confederation was announced in Tunis
by Brigitta Bihari 1 minutes readToday, the Tunisian Confederation of Industry, Trade, and Handicrafts (UTICA) announced the creation of the Digital African Confederation (AFRI’tech) in Tunis, where the Confederation’s headquarters will be. The move was …
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BusinessCountriesEducation and TalentEgyptICT Sector Support Initiatives
Egypt: A rising outsourcing destination
by Brigitta Bihari 2 minutes readWith its strategic positioning bridging Africa and Asia, Egypt is currently building the three main pillars to become the next outsourcing destination. It has an expansive, skilled workforce; Egypt’s IT talent …
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BusinessCountriesEthiopiaICT Sector Support InitiativesICT services business newsNews and eventsPublications
Young tech talents in Africa: The Ethiopia ICT Sector – Outsourcing Destination Guide
by Brigitta Bihari 1 minutes readThe Ethiopian Information and Communication Technology (ICT) sector, a unique and rapidly growing industry, has flourished in recent years. This growth is attributed to the government’s unwavering commitment to expanding …
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BusinessCountriesEgyptMarket studies
Workforce Costs, the New-Normal Transition, and Business Environment in Egypt
by Brigitta Bihari 4 minutes read“Graduates in Egypt are finishing their university education with proficiency in a wider variety of languages that allows companies in Egypt to provide tailored BPO/ITO services,” says Rasha Ezz El-Din …
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CountriesEthiopiaEventsICT services business newsNews and events
Ethiopia ICT Sector support program building bridges between markets
by Brigitta Bihari 2 minutes readMany efforts are taken by public and private organizations to develop ICT sectors in striving African economies that can close the tech-talent gap in Western markets. The German development agency …
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CountriesICT services business newsRwanda
Opportunity to receive funds for your tech startup in Rwanda
by Brigitta Bihari 2 minutes readThe Rwanda Innovation Fund is a venture capital fund that aims to invest in tech-enabled startups in Rwanda and the rest of Africa. The Fund’s goal is to support the …
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BusinessCountriesEgyptICT Sector Support Initiatives
Leveraging Digital Channels for Enhanced Customer Engagement in the Telecom Industry
by Brigitta Bihari 3 minutes readIn recent years, the telecom industry has experienced a significant transformation in customer engagement strategies, with a notable shift towards digital channels. As the demand for seamless and personalized interactions …
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CountriesICT services business newsRwanda
3rd Rwanda-Zimbabwe Business Forum was a success
by Brigitta Bihari 2 minutes readRwanda hosted over 90 business leaders from Zimbabwe as they engaged with the Rwandan private sector to delve into trade and investment opportunities at the Rwanda-Zimbabwe Business Forum. The forum, …
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BusinessCountriesEgyptIT business
Building an Off-shore Software Delivery Center in Egypt
by Brigitta Bihari 3 minutes readAdvansys ESC forged a strategic partnership with a European high-tech system integrator, a key player providing professional services in 25+ countries in the IT & Technology Sector. This partnership was …
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BusinessCountriesEventsIT businessNews and eventsSenegal
Accelerating digitization, a major lever for the competitiveness of Senegalese and African economies
by Brigitta Bihari 1 minutes readThe Organization of Digital Professionals of Senegal (OPTIC) will host the 7th edition of the International Exhibition of Digital Economy Professionals (SIPEN 2024) on June 27 and 28, 2024, at …
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BusinessCountriesICT Sector Support InitiativesRwanda
The Development Process of the NOKANDA App
by Brigitta Bihari 3 minutes read“Nokanda” is a mobile money aggregator which allows smartphone users to perform mobile money transactions in just a few clicks. In the recent years, mobile money payments transactions have strongly …
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BPOBusinessCountriesEventsOther countries
Elevate Africa Conference: the first Africa-wide BPO event
by Brigitta Bihari 3 minutes readAfrica’s BPO (Business Process Outsourcing) sector is thriving. It’s a growing part of the continent’s ICT industry. While countries like India and the Philippines have established prominent offshore delivery locations …
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BusinessCountriesICT Sector Support InitiativesOther countries
Kenya: The Communications Authority (CA) Unveils its Fifth Strategic Plan 2023–2027
by Brigitta Bihari 1 minutes readThe CA is committed to guaranteeing that all Kenyans have access to dependable, affordable, and high-quality communication services, as evidenced by the release of its 5th Strategic Plan 2023–2027. The …
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CountriesEthiopiaICT services business newsNews and events
Ethiopia uses digital technology to address the ongoing shortage of shipping containers
by Brigitta Bihari 2 minutes readThe government has unveiled an innovative strategy, harnessing the power of digital technologies, to meticulously track and manage the nation’s available containers over the next three months. This move comes …
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BusinessCountriesEventsRwanda
International Conference & Exhibition on Digital Education, Training & Skills Development in Rwanda
by Brigitta Bihari 1 minutes readeLearning Africa 2024 is the 17th International Conference & Exhibition on Digital Education, Training & Skills Development; the continent of Africa’s go-to event since 2005 for concepts, creativity, and long-term …
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CountriesEventsMorocco
GITEX in Morocco: The largest Tech&Startup show in Africa
by Brigitta Bihari 1 minutes readOutside of the United Arab Emirates, GITEX AFRICA is not just a show but a global movement. It marks the debut of GITEX GLOBAL, the largest and most inclusive tech …
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BusinessCountriesEgyptICT Sector Support Initiatives
From Service-Based Roots to Product Innovation and Tech Academy Leadership
by Brigitta Bihari 3 minutes readIn the remarkable year of 2016, a blazing spark ignited the birth of a visionary company fueled by audacity and an unwavering determination to conquer the formidable realm of telecom …
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BusinessCountriesEventsRwanda
Collaborate and Innovate: The German-Rwanda IT and Business Services Summit
by Brigitta Bihari 1 minutes readPeriodically, when we perceive excellent opportunities to gain exclusive insights, meetings, and networking, we recommend carefully chosen ICT industry events about Africa, but on other continents—this time, Europe. The German-Rwanda …
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CountriesEventsNews and eventsOther countries
Hybrid Experience: Africa’s biggest marketing conference
by Brigitta Bihari 1 minutes readMarketing is a crucial pillar of business success, and you can discover new trends and engage in lively discussions with industry leaders from across Africa at the Nedbank Integrated Marketing Council (IMC) Conference: September 19, 2024In …
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BusinessCountriesEgyptStrategy and management
Changing ITO and BPO Industries for the Better in Egypt
by Brigitta Bihari 3 minutes readAs the adoption of hybrid and multi-cloud technologies continues to gain traction within the IT sector in Egypt, the Information Technology Industry Development Agency (ITIDA) highlighted some of the key …
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BusinessCountriesGhanaIT business
Digital Media in Ghana – LetiArts Studio
by Brigitta Bihari 3 minutes readLeti Arts is a digital media company that has deployed interactive content including video games, comics, print, and online media for advocacy projects across Africa in fields of Health (Malaria, HIV, …
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BusinessCountriesEgyptICT Sector Support Initiatives
Empowering Africa’s Digital Transformation through Strategic Partnerships
by Brigitta Bihari 3 minutes readUnlocking New Horizons In the midst of Africa’s ongoing digital revolution, which is redefining sectors from mobile communications to comprehensive telecom solutions, the continent stands on the brink of a …
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We make digital human – is what Sutherland brings to the global operations. The rapid growth of digital transformation engaged in the human workforce modifies the technical design and human …
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BusinessCountriesGhanaICT Sector Support Initiatives
Starlink – Is it illegal in Ghana?
by Brigitta Bihari 1 minutes readStarlink is the world’s first and largest satellite constellation using a low Earth orbit to deliver broadband high-speed, low-latency internet. On December 7th, 2023, the National Communications Authority (NCA) in …
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CountriesEducation and TalentRwanda
Building a business bridge between tech talents – Contributing to job creation, education and a positive perception of Africa in Europe
by Brigitta Bihari 3 minutes readCode of Africa’s journey started in 2017/18 when two of our Co-founders were mentoring young entrepreneurs – most of them based in Rwanda. The rising eco-system in the ICT sector …
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BusinessCountriesEgyptICT Sector Support Initiatives
Egypt’s ICT Sector Growth: the goal is 5,5% in 2024
by Brigitta Bihari 2 minutes readThe World Governments Summit 2024 The World Governments Summit 2024 took place in February in Dubai, United Arab Emirates. H.E. Dr. Amr Talaat, Egypt’s Minister of Communications and Information Technology, …
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BusinessCountriesGhanaIT business
Mobile money powerhouse: Sub-Saharan Africa – results and reasons in Ghana
by Brigitta Bihari 2 minutes readAccording to the GSMA’s 2024 State of the Industry Report on Mobile Money, Sub-Saharan Africa is home to almost three-quarters of the world’s accounts. This development is driven mainly by the …
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BusinessCountriesEgyptStrategy and management
Challanges and solutions in Egypt: in offshore, BSFI and healthcare
by Brigitta Bihari 7 minutes readAdvansys ESC partnered with a Key player in the Gulf Area, in the Financial Sector, for building their Off-shore Software Delivery Center in Egypt including the different phases of the …
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BusinessCountriesICT Sector Support InitiativesRwanda
A campaign to boost E-Waste Collection and Recycling in Rwanda
by Brigitta Bihari 1 minutes readThere are thousands of articles about new businesses, solutions, and opportunities, but recycling and waste solutions in ICT are another essential side of the process. Improper e-waste disposal threatens the …
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BusinessCountriesEgyptIT business
Key Location for IT/ITES Services, and its BPO/ITO Value Proposition
by Brigitta Bihari 2 minutes readEgypt has consistently positioned itself to become a major hub of business and technology services for organizations in North America, Europe, the Middle East, and Africa. As a result, the …
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BusinessCountriesEgyptICT Sector Support Initiatives
Egypt: A Thriving Oasis of ICT Opportunity
by Brigitta Bihari 3 minutes readFor over 30 years, Sutherland has witnessed the transformation of landscapes, both physical and digital. Their journey in Egypt began in 2010 with a single Alexandria site and flourished alongside …
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BusinessCountriesGhanaIT business
Landscape on the rise: Tracking Ghana’s DFS-Readiness as the world advances its digital shift
by Brigitta Bihari 3 minutes readWith our lives, jobs, and everyday routines transitioning to the digital space, we have all witnessed the difference Fintech solutions anchoring a near-cashless economy can make. They help establish new …
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BusinessCountriesICT Sector Support InitiativesMorocco
Global Payment Solutions Made in Morocco
by Brigitta Bihari 5 minutes readWith its proximity to the European market, capitalising on its multilingual workforce, Morocco confirms its prime position in the outsourcing field and HPS, with its headquarters in Casablanca, is no …
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BusinessEducation and TalentICT Sector Support Initiatives
Siemens partners with UN Women to launch an upskilling program for +600 African girls in ICT
by Brigitta Bihari 1 minutes readSiemens has collaborated with UN Women Germany on an upskilling initiative for around 600 young African women in South Africa, Kenya, Rwanda, Senegal, and Uganda. The joint venture was started …
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BusinessCountriesEgyptIT business
The evolution of Microsoft’s Egypt Development Center
by Brigitta Bihari 4 minutes readMicrosoft’s Egypt Development Center (EgDC) consists of software development and applied science teams working on diverse projects that feed into Microsoft’s global products and services. EgDC employs the top talent …
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BusinessCountriesICT Sector Support InitiativesRwanda
Startup Haus Kigali By Westerwelle Foundation
by Brigitta Bihari 2 minutes readThe Westerwelle Foundation The Westerwelle Foundation in cooperation with its partner the Evonik Stiftung opened the Westerwelle Startup Haus Kigali powered by Evonik Stiftung in 2018 to foster economic growth …
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BusinessCountriesGhanaIT business
Fintech Multinational in Ghana- DreamOval
by Brigitta Bihari 3 minutes readDreamOval is one of Ghana’s premier multinational fintech company with one branch in Cote d’Ivoire and an active presence in Zimbabwe. In its 14 years of establishment, the company has …
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BusinessCountriesICT Sector Support InitiativesSenegal
Financial Inclusion and Securing Payment Transactions in Africa
by Brigitta Bihari 4 minutes readDesire, we have been talking a little bit about different aspects of payment solutions and the financial sector in general in Senegal and other African countries. With your experience as …
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BPOBusinessMoroccoStrategy and management
Morocco & Africa in the Context of a Large ICT Services Provider
by Brigitta Bihari 6 minutes readInterview with Hassan Ghellab, Managing Director at Majorel Africa We have spoken to Hassan Ghellab, Managing Director for Majorel in Africa about the Africa strategy of Majorel, a 58,000+ people …
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BusinessCountriesGhanaIT business
IT-Outsourcing Business in Ghana – interview with Nicholas Bortey, CEO and Lead Consultant – IT Outsourcing at Liranz, Ghana
by Brigitta Bihari 5 minutes readNicholas, your company Liranz stands as a very successful example of regional ICT consultancy and services. Could you give us a short introduction to the company, its story and business …
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BPOBusinessCountriesTunisia
Why Tunisia? – ADP’s ITO and BPO journey in Africa
by Brigitta Bihari 3 minutes readWith more than 58,000 employees in 140 countries, ADP is today serving 190,000 clients, representing 38,000,000 employees. Having chosen to establish itself in Tunisia 15 years ago, ADP Tunisia is …
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Im Rahmen des Markterschließungsprogramms des Bundesministeriums für Wirtschaft und Klimaschutz (BMWK) organisiert enviacon International in Kooperation mit dem Bundesministerium für Wirtschaft und Klimaschutz (BMWK) vom 21. bis 24. April 2024 …
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BusinessCountriesEgyptIT business
Diversity, gender equality and future-ready hybrid work model
by Brigitta Bihari 5 minutes readEstablished in 2006, _VOIS – Vodafone Intelligent Solutions – has grown from a single entity service provider to a global, purpose driven TechCo, dedicated to driving scale at speed and …
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BusinessCountriesEgyptICT Sector Support Initiatives
Create the ‘Voice to Message’ digital service
by Brigitta Bihari 5 minutes readTeleperformance Egypt has been awarded Best Digital Transformation 2021 to lead the digitalization transformation and digital effectiveness in the MENA region, presented by Samsung Electronics Middle East & North Africa HQ. Teleperformance launched …
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BusinessCountriesEgyptIT business
Building Remote Tech Hubs out of Egypt for the European Market
by Brigitta Bihari 5 minutes readIn recent years, a market shift was observed as Egypt has become a renowned technology innovation & IT hub in the region. While managing several export projects in Europe through …
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BPOBusinessCountriesEgypt
Revamping CX for a Renowed Fortune 20 Automaker
by Brigitta Bihari 5 minutes readRAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various verticals. RAYA CX has been the most preferred partner of customer service, technical support, …
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BusinessCountriesEgyptICT Sector Support Initiatives
SEGMATEK’s global footprint in the Telecom industry
by Brigitta Bihari 4 minutes readDue to the international upheavals and strain on the economy, business leaders are searching for locations in the EMEA region to provide high-tier quality for their IT and Telecom services. …
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BusinessCountriesEducation and TalentICT Sector Support InitiativesRwanda
The Rwandan Tech Ecosystem and SOLVIT AFRICA involvement to its fruition
by Brigitta Bihari 4 minutes readIn recent years, Rwanda has emerged as a dynamic player in the global tech arena, with a rapidly growing ecosystem that has captured the attention of investors and industry experts …
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BusinessCountriesEgyptGBS and Shared Services
Deal with Negative Customer Experience in Five Steps
by Brigitta Bihari 3 minutes readThe client was an automobile services company. Their main tasks include sales, lease, finance, maintenance, fleet operation, electric vehicle charge, and co-development of vehicles with automakers. The Challange The Automobile …
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BusinessCountriesGhanaMarket studies
The Institute of ICT Professionals Ghana (IIPGH) – an ICT Sector Association
by Brigitta Bihari 4 minutes readThe Institute of ICT Professionals Ghana (IIPGH) is a professional association which is made up of professionals in various domains of Information and Communication Technology (ICT) practice. The Institute is …
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BusinessCote d'ivoireCountriesIT business
Digital is the Growth Engine for Development in Africa
by Brigitta Bihari 2 minutes readAs a company specialized in digital transformation, AkorIT rethinks and rebuilds business processes for the digital age by combining the speed and insight of design thinking and the precision of …
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BusinessCountriesEgyptStrategy and management
The Need for Work-At-Home Environments Compliance and Data Regulation
by Brigitta Bihari 5 minutes readXceed is one of the leading BPO players in the EMEA region, proudly managing various international & local programs, providing them with a wide array of contact center services. BPO …
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CountriesEducation and TalentTunisia
Tech216 – The Digital Gateway Between Germany and Tunisia
by Brigitta Bihari 4 minutes readThe shortage of skilled tech workers decreases European and German growth prospects. Luckily, a largely untapped poolof IT professionals is just around the corner. Tunisia offers highquality services at a …
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BusinessCountriesIT businessStrategy and managementTunisia
Accelerating Innovation at Startups via IT Outsourcing
by Brigitta Bihari 4 minutes readThe idea that ICT and BPO should be limited to large and well-established companies is outdated. Recent findings and numerous success stories of outsourcing for startups have revealed that IT …
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BusinessCountriesIT businessTunisia
Software Development in Tunisia
by Brigitta Bihari 4 minutes readOutsourcing is not a new concept, but in times of large digital transformations and where technical talent and resources are scares, companies are factually forced to extend their in-house information …
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Cote d'ivoireCountriesICT services business newsNews and events
Technological Free Trade Zone of Grand Bassam
by Brigitta Bihari 3 minutes readThe Special Economic Zone of Côte d’Ivoire is dedicated to Biotechnology, Information, and Communication Technologies. It extends over 624 Ha of land on the edge of a lagoon with mangroves, …
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BusinessCountriesEgyptMarket studies
An Office Market Overview: Advantages & Opportunities
by Brigitta Bihari 4 minutes readOver the past couple of years, Egypt has established itself as a resilient country, being among the very few markets to have recorded economic growth in 2020. This was mainly …
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BPOBusinessMoroccoStrategy and management
Morocco as Part of a Global Delivery Center Location Strategy
by Brigitta Bihari 5 minutes readInterview with Mrs. Rasha Ezz El-Din, Sales & Marketing Director at Xceed HQ Xceed with headquarters in Egypt and over 10,000 Omni – channel workstations has become a name as …
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BusinessCote d'ivoireCountriesIT business
Digital is the growth engine for development in Africa
by Brigitta Bihari 4 minutes readAs a company specialized in digital transformation, AkorIT rethinks and rebuilds business processes for the digital age by combining the speed and insight of design thinking and the precision of …
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CountriesEducation and TalentGhana
From Training to Employment in ICT in Africa
by Brigitta Bihari 5 minutes readThe world is constantly changing – technological advancements and digital transformation are playing a dominant role in the business strategies of companies; Europe is facing an ageing population with a …
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Morocco is one of the most reliable outsourcing destinations in the MENA region. In addition to the political stability, the geographic and time-zone proximity to Europe, the competitive labour costs …
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BusinessCote d'ivoireCountriesMarket studies
Côte d’Ivoire’s ICT sector overview
by Brigitta Bihari 8 minutes readThe Republic of Côte d’Ivoire (unitary presidential constitutional republic) is located on the Gulf of Guinea (Atlantic Ocean), on the south coast of West Africa. Ivory Coast’s political capital is …
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EgyptGBS and Shared Services
Microsoft Advanced Technology Lab in Cairo
by Brigitta Bihari 5 minutes read








